Workflows and agents
AI workflows with ownership, escalation, and recovery built in
Automation without an escalation layer creates review chaos. We design the workflow truth first, then implement the model slice that can be trusted in production.
Proof
- Workflow design starts from the bottleneck already costing time, trust, or review load.
- Escalation, exception paths, and human authority are named before more agents are added.
- Implementation stays in the same senior loop as the operating model - not a demo handoff.
- Practical AI judgment: where models belong, where rules stay strict, and where people keep the last call.